amsoPrivacy Policy
2026-11-10
What we collect
- Account data: email address, language, plan.
- Profile data you enter: name, date of birth, identity document type and number, address, phone, email, and any notes you add (for example contract numbers). These are needed so the assistant can identify you to the companies you ask it to call.
- Documents you photograph: used only to read the fields above. The image is deleted within 24 hours of confirmation, or immediately if you cancel.
- Call data: the task you describe, the live transcript of what the assistant and the other party said, questions and answers exchanged with you, notes and the summary. We do not store audio recordings in the current version.
- Technical data: server logs with IP address and timestamps, kept for 30 days.
- Website data: the email, country and answer you submit to our forms, and anonymous page analytics that use no cookies.
How we use it
To place the calls you ask for, to let you follow and steer them, to write your summary, to bill your plan, to improve call quality (we grade transcripts automatically), and to contact you about your account. We do not sell your data and do not use it for advertising.
Who processes it
- OpenAI (voice model): receives call audio and the instructions that contain the profile fields you allowed to be shared.
- Anthropic (text models): receives transcripts to produce summaries and document images to read fields.
- Stripe (payments), Resend (email), Clerk (sign-in), and our hosting provider in the European Union.
Each processor acts under a data processing agreement.
Protection
Profile fields are encrypted individually at rest. Sensitive fields are masked in the interface by default. You choose, field by field, what the assistant may share and when.
Retention
Transcripts and summaries: 90 days, then deleted unless you keep them. Documents: 24 hours. Onboarding chat: 30 days. Account: until you delete it.
Your rights
You can export all your data and delete your account from the app settings. Deletion removes your profile immediately and all remaining data within 24 hours; your subscription is cancelled. Under the GDPR you may also ask us to correct data or object to processing, and complain to your supervisory authority. Residents of California have equivalent rights under the CCPA.